The job description and duties for the Residential Manager at Holland Pathways include:

Job Description:​ The Residential Manager oversees a 64-bed, 5-building facility and supervises Residential Support Staff (RSS).​ The role involves maintaining a clean and sanitary environment, ensuring smooth operations, and compliance with federal, state, and local regulations.​

Duties and Responsibilities:

1. Ensure compliance with laws, regulations, and licensing standards.​

2. Develop work schedules, monitor progress, and track activities.​

3. Document and review incident reports, providing necessary education to staff.​

4. Answer phones professionally and courteously.​

5. Assign chores to staff and clients with clear expectations.​

6. Organize client transportation and track off-site activities.​

7. Coordinate repairs and supplies with the Maintenance team.​

8. Maintain confidentiality and cleanliness of houses.​

9. Facilitate weekly house meetings and provide updates to the Executive Director.​

10. Supervise clients in household tasks and maintain up-to-date files.​

11. Conduct and document fire and tornado drills.​

12. Serve as a liaison with vendors for facility maintenance.​

13. Collaborate with other departments to ensure seamless client services.​

14. Address concerns directly with the Executive Director.​

15. Perform other duties as assigned.​

Skills and Knowledge:

1. Strong motivational, team-building, and supervisory skills.​

2. Effective communication and problem-solving abilities.​

3. Cultural competency and respect for diversity.​

4. Proficiency in computer tools like word processing and spreadsheets.​

Qualifications:

1. Preferably a Bachelor's degree in social work, psychology, or related fields.​

2. Experience with substance abuse disorders and mental illness.​

3. CPR/FA certification (training provided if needed).​

4. Must pass a drug screen and background check.​

This role emphasizes client safety, privacy, and recovery, requiring adaptability, initiative, and teamwork

We’re seeking a reliable, hands-on Maintenance Technician to join our team and help keep our campus running smoothly and safely. This role is responsible for the upkeep, repair, and overall maintenance of our buildings, vehicles, and equipment. If you take pride in fixing things, enjoy a varied workday, and thrive in a collaborative environment where your work truly matters, you might be exactly who we’re looking for.

Duties and Responsibilities:

1. Perform routine inspections and preventative maintenance on buildings, equipment, and systems

2. Diagnose and complete general repairs (plumbing, carpentry, electrical, HVAC, etc.)

3. Coordinate and oversee specialized repairs with external contractors as needed

4. Maintain facility grounds and ensure a clean, safe, and functional environment

5. Manage upkeep of vehicles, including regular maintenance and repairs

6. Respond promptly to maintenance requests and prioritize tasks based on urgency

7. Maintain tools, supplies, and maintenance logs in an organized and efficient manner

8. Support emergency response and after-hours maintenance needs as required

Qualifications:

1. Proven experience in general maintenance, facilities, or related field

2. Working knowledge of building systems, tools, and maintenance best practices

3. Ability to troubleshoot issues and find cost-effective, timely solutions

4. Strong organizational and time management skills

5. Clear communicator with a team-first mindset

6. Valid driver’s license and ability to safely operate maintenance vehicles